Exchange and return
Let's hear it!
Our customer service is available from
Tuesday to Saturday, 10:00 AM – 6:00 PM and Sunday, 12:00 PM – 5:00 PM.
You can also call us on T +31 10 223 05 35.
ON SECOND THOUGHT
With us, exchanges and returns are free!
If, for whatever reason, you do not like an item, you can return it free of charge to freepost number: 20225 3020VB Rotterdam. (in the Netherlands)
Return the products from abroad to:
Mascolori Store
Nieuwe Binnenweg 116
3015BE Rotterdam
Costs of return from abroad are not covered.
The return period is 30 days. We will refund the money as quickly as possible and you can expect it to be back in your account no later than 5 days after receipt of the return.
Please indicate on the provided return form whether you want to exchange or whether you want your money back.
You can of course also return the Mascolori products to the store, the store address is:
Mascolori Store
Nieuwe Binnenweg 116
3015BE Rotterdam