Exchange and return
Let's hear it!
Our store and customer service are available Tuesday to Saturday, 11:00–18:00.
Call +31 10 223 05 35 or email info@mascolori.nl.
ON SECOND THOUGHT
Not quite your pair? No problem. You can return your order within 30 days of receiving it.
Return shipping is at your own expense. If we sent you an incorrect or defective item, please contact us so we can put things right.
Send the item with the enclosed return form to:
Mascolori Store
Nieuwe Binnenweg 116
3015 BE Rotterdam
The Netherlands
Indicate on the form whether you would like an exchange or a refund. You can also bring your return to our store at the address above.
Refunds: after receiving and processing your return, we will refund the amount due within five days using the original payment method.
Questions about a return? Email info@mascolori.nl.